Agilis Customer Portals give every customer 24/7 access to product data, order history, and support — all within a secure, personalized experience that reduces support load and builds trust.
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Agilis Customer Portals reduce friction for both your customers and your team. Empower users to find what they need, when they need it — while reinforcing your brand and protecting your workflows.
Learn more about Customer PortalsLet customers find SDS, TDS, and product information on their own — no email requests, no delays. Free up your team while improving the service experience.
Tie every inquiry to a specific SKU and route it instantly to the right internal contact. Eliminate generic contact forms and speed up resolution time.
The portal lives under your domain, styled to your brand — giving customers a consistent, modern experience that strengthens your reputation and builds trust.
Product data that supports commercial teams
Customers can browse your SKUs, view technical specs, and download SDS/TDS from one simple interface — with data synced directly from ionicPIM.
Every past question or request is saved. New inquiries are routed by region, role, or product type — cutting down time-to-response.
Customers can view, save, and download everything they’ve accessed — from relevant SDS to spec sheets — all in one branded hub.
Control what different customer segments can see or do. Tailor the experience to key accounts, regions, or product lines — with zero IT lift.
Agilis Portals integrate with your website, ionicPIM, CRM, and internal support tools — so every product update, customer inquiry, or document request stays aligned and trackable.
Learn about about Customer PortalYes. With Agilis, you can create role-based permissions by customer, product line, region, or business unit. This ensures that each customer sees only what’s relevant to them — and nothing else.
Absolutely. Customers can view and download SDS, TDS, spec sheets, brochures, and any other documents you've associated with a product. You can even assign role-specific document access.
Yes. The customer portal is powered by your product data in ionicPIM and integrates seamlessly with ERPs, CRMs, and document systems. That means product specs, pricing, and fulfillment info stay accurate and aligned.
It’s fully white-labeled. Your portal runs under your brand, with your logo, colors, domain, and tone. Customers see your name — not ours.
Yes. Every product in the portal can include a built-in inquiry button that routes questions to the right team member automatically — based on product, region, or customer type.
Most customers launch in 8 weeks depending on data readiness. The portal requires minimal IT support and is designed for rapid deployment using existing product data.